Shipping Policy

Effective Date: September 19, 2025
Store Name: PawMart

At PawMart, we take pride in delivering your pet supplies quickly and safely. This Shipping Policy explains how and when your orders will reach you.

1. Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

• Standard Shipping (Domestic): 5–7 business days

• Express Shipping (Domestic): 2–3 business days

• International Shipping: 7–14 business days (varies by location and customs clearance)

Note: Delivery times are estimates and may be affected by courier delays or other factors beyond our control.

3. Shipping Rates

• Shipping costs are calculated at checkout based on weight, size, and delivery location.

• Free Standard Shipping on domestic orders over $50.

4. Order Tracking

• Once shipped, you’ll receive a confirmation email with tracking details.

• Tracking information may take up to 24 hours to update.

5. International Shipping

• Customers are responsible for customs duties, import taxes, and fees in their country.

• PawMart is not responsible for delays caused by customs clearance.

6. Delayed or Lost Shipments

• If your order is delayed or lost, contact us at [email protected].

• Claims for lost shipments must be filed within 14 days of the estimated delivery date.

7. Incorrect Address

• Customers must ensure that the shipping address provided is correct.

• PawMart is not responsible for orders shipped to an incorrect address due to customer error.

Contact Us
For shipping-related inquiries, please contact our team:

• Email: [email protected]

• Phone: +1 (555) 987-6543

• Address: 456 Pet Lane, Los Angeles, CA, USA