Shipping Policy

Effective Date: September 19, 2025
Store Name: ElegantSpaces Furniture

At ElegantSpaces Furniture, we take great care in ensuring your furniture reaches you safely and on time. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

• All orders are processed within 2–4 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order is dispatched, you will receive a confirmation email with tracking details.

2. Shipping Methods & Delivery Times

We offer the following delivery options:

• Standard Delivery (Domestic): 7–10 business days.

• Express Delivery (Domestic): 3–5 business days (available for select products).

• White-Glove Delivery: Includes delivery, unpacking, and assembly service (available in select areas).

Delivery times may vary depending on location, product size, and courier availability.

3. Shipping Charges

• Shipping costs are calculated based on product weight, dimensions, and delivery location.

• Orders over $500 qualify for free standard shipping within the contiguous United States.

• For international orders, shipping rates and import duties are calculated at checkout.

4. Delivery Guidelines

• Customers must provide accurate delivery details (address, contact number, etc.).

• Large furniture items will be delivered curbside unless white-glove delivery is selected.

• The customer or an authorized person must be present to receive and inspect the delivery.

5. Damaged or Missing Items

• Please inspect your order upon delivery.

• If you notice any visible damage or missing parts, note it on the delivery slip and contact us within 48 hours with photos.

• We will arrange a replacement, repair, or refund at no additional cost, depending on the situation.

6. Delays and Exceptions

• While we strive to deliver on time, delays may occur due to weather, logistics, or other factors beyond our control.

• ElegantSpaces Furniture is not liable for delays caused by shipping carriers or customs.

7. International Shipping

• We currently ship to select international destinations.

• Customers are responsible for all customs duties, taxes, and import fees in their country.

• Delivery times may vary based on customs clearance procedures.

8. Contact Us

For shipping inquiries or assistance, please contact our customer support team:

Email: [email protected]
Phone: +1 (555) 321-7890
Address: 789 Home Lane, New York, NY, USA